Terms & Conditions

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legal agreement between you and BulkMaker.com ("BulkMaker," "we," "us," or "our"). By accessing or using our website and services, you agree to be bound by these Terms.

1.1 Agreement Scope

• These Terms apply to all users of BulkMaker services
• Additional terms may apply to premium features or API usage
• If you disagree with any part of these Terms, you must not use our services
• Continued use constitutes acceptance of any Term updates

1.2 Capacity to Contract

By using our services, you represent that:

• You are at least 13 years old
• You have the legal capacity to enter into this agreement
• If under 18, you have parental or guardian consent
• You are not prohibited from using our services by applicable law

2. Service Description

2.1 BulkMaker Services

BulkMaker provides web-based bulk processing tools including:

• Bulk Text Editor: Multi-file text processing and editing
• Image Resizer: Batch image resizing, compression, and conversion
• CSV Processor: Data cleaning, transformation, and analysis
• URL Shortener: Bulk URL shortening and management
• Email Validator: Email list verification and cleaning
• Password Generator: Bulk secure password generation

2.2 Service Features

• Client-Side Processing: Files processed locally in your browser
• Cloud Integration: Connect with popular cloud storage services
• No Installation Required: 100% web-based solution
• Cross-Platform: Works on all modern browsers and devices

2.3 Service Tiers

• Free Tier: Basic features with usage limitations
• Premium Tier: Enhanced features and higher limits
• Business Tier: Advanced features and priority support
• Enterprise Tier: Custom solutions and dedicated support

3. User Accounts

3.1 Account Creation

• Account creation is optional for basic tool usage
• Premium features require account registration
• You must provide accurate and complete information
• You are responsible for maintaining account security

3.2 Account Responsibilities

You agree to:

• Keep your login credentials confidential
• Notify us immediately of unauthorized access
• Accept responsibility for all activities under your account
• Maintain accurate and up-to-date account information

3.3 Account Termination

• You may delete your account at any time
• We may suspend or terminate accounts for Terms violations
• Upon termination, your data will be deleted according to our Privacy Policy
• Some information may be retained for legal compliance

4. Acceptable Use

4.1 Permitted Uses

You may use BulkMaker services for:

• Legitimate business and personal file processing needs
• Educational and research purposes
• Creative projects and content development
• Data analysis and management tasks

4.2 Usage Guidelines

• Use services in accordance with their intended purpose
• Respect usage limits and processing quotas
• Avoid excessive resource consumption
• Follow best practices for data security

4.3 Fair Use Policy

To ensure service availability for all users:

• Free tier usage is subject to daily and monthly limits
• Excessive usage may result in temporary restrictions
• Commercial use is encouraged through premium tiers
• Abuse of free services may result in account suspension

5. Prohibited Activities

5.1 Illegal Activities

You may NOT use our services to:

• Process copyrighted content without permission
• Generate or distribute malicious content
• Violate any applicable laws or regulations
• Infringe on third-party intellectual property rights

5.2 Harmful Activities

• Upload or process malware, viruses, or malicious code
• Attempt to breach security measures
• Interfere with service operations
• Harvest user information without consent

5.3 Spam and Abuse

• Generate spam content or unsolicited communications
• Create fake or misleading information
• Abuse email validation for spamming purposes
• Use services to circumvent anti-spam measures

5.4 System Abuse

• Attempt reverse engineering of our tools
• Use automated systems beyond intended limits
• Overload systems with excessive requests
• Attempt to access unauthorized areas

6. Content & Data Responsibility

6.1 Your Content

You retain ownership of all files and data you process through BulkMaker. You are solely responsible for:

• Ensuring you have rights to process all uploaded content
• Complying with applicable copyright and privacy laws
• Backing up important data before processing
• Verifying the accuracy of processed results

6.2 Content Standards

All processed content must:

• Be legal in your jurisdiction and ours
• Not violate third-party rights
• Not contain malicious code or harmful elements
• Comply with applicable data protection laws

6.3 Data Security

• You are responsible for the security of your data
• We recommend encrypting sensitive files before processing
• Use secure networks when accessing our services
• Report any suspected security issues immediately

7. Service Availability

7.1 Uptime Commitment

• We strive for 99.9% uptime but cannot guarantee continuous availability
• Planned maintenance will be announced in advance when possible
• Emergency maintenance may occur without notice
• Service credits may be available for premium users during extended outages

7.2 Service Modifications

We reserve the right to:

• Modify, update, or discontinue features
• Change usage limits and processing quotas
• Implement new security measures
• Update system requirements

7.3 Third-Party Dependencies

• Some features rely on third-party services
• We are not responsible for third-party service outages
• Cloud storage integrations depend on provider availability
• Payment processing relies on external providers

8. Payment Terms

8.1 Subscription Plans

• Free Plan: No cost, limited features
• Premium Plans: Monthly or annual billing
• Business Plans: Advanced features with priority support
• Enterprise Plans: Custom pricing and terms

8.2 Billing and Payments

• Subscription fees are billed in advance
• All prices are in USD unless otherwise specified
• Payment is due immediately upon subscription
• Failed payments may result in service suspension

8.3 Refund Policy

• Premium Plans: 30-day money-back guarantee
• Business Plans: Pro-rated refunds within first 30 days
• Annual Plans: Refunds available within 60 days
• Enterprise Plans: Custom refund terms in agreement

8.4 Price Changes

• We may change prices with 30 days notice
• Existing subscriptions honor current pricing until renewal
• Significant price increases include grandfathering options
• Enterprise customers receive dedicated notification

9. Intellectual Property

9.1 BulkMaker Intellectual Property

BulkMaker owns all rights to:

• Website design, code, and functionality
• Processing algorithms and software
• Trademarks, logos, and branding
• Documentation and user guides

9.2 User License

We grant you a limited, non-exclusive license to:

• Use our services for permitted purposes
• Access and use our tools during your subscription
• Download and use results of your processing

9.3 User Content Rights

• You retain all rights to your original content
• You grant us permission to process your files as requested
• We do not claim ownership of your processed results
• You may not reverse engineer our processing methods

9.4 Copyright Protection

• We respect intellectual property rights
• Report copyright violations to [email protected]
• We will respond to valid DMCA takedown notices
• Repeat infringers may have accounts terminated

10. Privacy & Data Protection

10.1 Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your information. Key points:

• Your files are processed locally in your browser
• We do not store or access your file contents
• Minimal personal data collection
• No data selling to third parties

10.2 Data Processing

• Client-side processing means your data stays local
• Cloud integrations use secure, encrypted connections
• Processing logs are anonymized
• No file content is transmitted to our servers

10.3 Data Protection Compliance

• GDPR compliance for EU users
• CCPA compliance for California residents
• Regular security audits and updates
• Industry-standard encryption practices

11. Disclaimers

11.1 Service Disclaimer

BulkMaker services are provided "as is" without warranties of any kind. We disclaim all warranties, including:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Uninterrupted or error-free operation
• Accuracy or completeness of results

11.2 Processing Accuracy

• We cannot guarantee 100% accuracy of all processing
• Results may vary based on input data quality
• Users should verify important results
• We are not liable for processing errors

11.3 Third-Party Services

• We are not responsible for third-party service failures
• Cloud storage integrations are subject to provider terms
• External APIs may have their own limitations
• Third-party security is beyond our control

12. Limitation of Liability

12.1 Liability Limits

To the maximum extent permitted by law, BulkMaker's liability is limited to:

• The amount you paid for services in the 12 months prior to the claim
• $100 for free service users
• Direct damages only (no indirect, consequential, or punitive damages)
• Claims must be brought within one year of the incident

12.2 Excluded Damages

We are not liable for:

• Lost profits, data, or business opportunities
• Indirect or consequential damages
• Third-party claims or actions
• Force majeure events beyond our control

12.3 Data Loss

• We are not responsible for data loss during processing
• Users should backup important files before processing
• Client-side processing means data loss is typically local
• We recommend saving work frequently

13. Indemnification

13.1 User Indemnification

You agree to indemnify and hold BulkMaker harmless from claims arising from:

• Your use of our services
• Violation of these Terms
• Infringement of third-party rights
• Your content or data processing activities

13.2 Scope of Indemnification

• Includes legal fees and court costs
• Covers damages awarded to third parties
• Applies to settlements made with our consent
• We reserve the right to control defense of claims

14. Termination

14.1 Termination by User

• You may stop using our services at any time
• Account deletion removes personal data per Privacy Policy
• Subscription cancellation takes effect at period end
• No refunds for partial service periods unless specified

14.2 Termination by BulkMaker

We may suspend or terminate your access for:

• Violation of these Terms
• Fraudulent or illegal activity
• Excessive resource usage
• Non-payment of fees

14.3 Effect of Termination

• Access to services immediately ceases
• Account data will be deleted per Privacy Policy
• Outstanding payments remain due
• Survival clauses remain in effect

15. Dispute Resolution

15.1 Informal Resolution

Before formal legal action, parties agree to:

• Attempt good faith negotiation
• Provide 30 days written notice of disputes
• Engage in settlement discussions
• Consider mediation if negotiation fails

15.2 Arbitration

• Disputes may be resolved through binding arbitration
• Arbitration rules follow American Arbitration Association
• Location: San Francisco, California
• Individual claims only (no class actions)

15.3 Exceptions

The following disputes are excluded from arbitration:

• Intellectual property disputes
• Small claims court actions
• Injunctive relief requests
• Violations requiring immediate action

16. Governing Law

16.1 Jurisdiction

• These Terms are governed by California law
• Federal law applies where applicable
• San Francisco courts have exclusive jurisdiction
• You consent to personal jurisdiction in California

16.2 International Users

• International users subject to California law
• Local laws may provide additional protections
• Conflicts resolved in favor of user protection where permitted
• Some terms may not apply in certain jurisdictions

17. Changes to Terms

17.1 Modification Process

• We may update these Terms from time to time
• Material changes will be prominently announced
• 30-day notice for significant modifications
• Continued use constitutes acceptance

17.2 Notification Methods

• Website banner notifications
• Email alerts to registered users
• In-app notifications where applicable
• Updated "Last Modified" date

17.3 Rejection of Changes

If you disagree with Term changes:

• You may terminate your account before changes take effect
• Contact us to discuss specific concerns
• Some changes may be required by law
• Grandfathering may apply to existing subscriptions

18. Contact Information

18.1 Legal Notices

For legal matters, Terms questions, or formal notices:

• Email: [email protected]
• Address: BulkMaker.com Legal Department
  123 Tech Avenue
  San Francisco, CA 94102
  United States

18.2 General Support

• Support: [email protected]
• Business: [email protected]
• Technical: [email protected]

19. Miscellaneous

19.1 Entire Agreement

• These Terms constitute the complete agreement
• Supersedes all prior agreements and understandings
• Additional terms may apply to specific features
• Enterprise agreements may modify these Terms

19.2 Severability

• Invalid provisions don't affect remaining Terms
• Courts may modify unenforceable clauses
• Terms remain effective to maximum extent possible
• We may update Terms to address invalid provisions

19.3 Assignment

• You cannot transfer your rights without our consent
• We may assign our rights and obligations
• Assignment includes business transfers and mergers
• User accounts are non-transferable

19.4 Force Majeure

• Neither party liable for events beyond reasonable control
• Includes natural disasters, government actions, and pandemics
• Service interruptions due to force majeure are excused
• We will attempt to restore service as soon as possible